Banyan IT Solutions Ltd, is a premier technology services organization that offers a wide range of technology services to Consumers, Retailers, SMEs and Enterprises in Uganda. Chosen as the authorized service partner for Ensure services.
The organization provides end to end support services for various IT Consumer Electronics products. Along with its unparalleled reach, the organization also brings to the table an enviable team of experienced professionals including skilled and certified engineers.
The organization offers a strong portfolio of comprehensive services in the technology domain including Hardware Break-Fix under Warranty/Post Warranty, Warranty Extensions, Annual Maintenance Contracts, Parts & Accessories Supply, Software Licenses & Upgrades, IT Managed Services.
With Online ERP Controlled fully integrated systems, the Calls, Inventory of Parts, and Status of repairs are completely controlled online and Customers are provided with Turnaround Time (TAT) on the Services.
Be the leading provider of reliable and efficient technology services and products.
Deliver highly available, responsive and prompt services at the customers convenience.
Banyan IT Solutions has an enviable team of experienced and certified professionals to take care of the repair, maintenance and support services for all kinds of technology products. We are authorized by Ensure, Which is most leading manufacturers to provide support services for their products.
Our services are available for both products covered under warranty as well as out of warranty. If you are facing any issues related to software or hardware, you can trust our IT experts to diagnose/repair the problem and ensure that your product is working in an optimal condition.
We provide support services for a range of products including Desktops, Notebooks, Printers and Plotters, Hand Held Devices, Workstations, Monitors, Servers, Storage, Networking equipment etc. You can walk in to any of our support centers to get a superior support service experience. What's more, you can also call us for a pick-up and delivery service at a nominal cost.
IntegrityWe do conduct our business fairly with honesty and transparency. Everything we do should stand the test of Customers / Vendors scrutiny
UnderstandingWe are caring, with respect, compassion and humanity for our colleagues and customers. We work for the benefit of the customers we serve.
ExcellenceWe are constantly striving to achieve the highest possible in our day to day work and in the quality of services we provide.
UnityWe work closely with our colleagues, customers, vendors and partners across the region building strong relationships based on tolerance, understanding and mutual cooperation and respect.
ResponsibilityWe continue to be responsible, sensitive to the customers and environments in which we work, always ensuring that customer satisfaction comes first.
A Neutral Service Provider who covers all warranty repairs
Professionally Managed and Organized Services, anywhere and anytime.
Certified Engineers having expertise in all the products
Certified Engineers on HP, DELL, LENOVO, ASUS
Data and Softwares lie at the heart of all our technology equipments. Both are essential to help us at our work as well as at leisure. It is therefore extremely important for us to take care of our equipments.
Ensure Services has a team of trained, certified professionals who can help you with all your technology needs - data recovery, data backup, installation of software, removal of virus/malware/adware, upgrading componenets of your system etc.
Robust and reliable IT systems are absolutely critical to the efficient day-to-day operations of businesses. It requires time and investment from the business owners, managers and IT departments must to make sure that the systems are continually performing at an optimal level.
Managed Services from Banyan IT Solutions recognizes the different needs and requirements of different businesses and treats all customers . Our services help reduce the operating costs, improve system performance, protect investments and make our customers future ready.
Our flexible approach to delivering managed services and provide support at every level makes us the perfect IT partner for all our clients. Our representatives will analyze your situation and provide a completely customized service plan - tailored for you.
Our Annual Maintenance Services provide our clients with comprehensive support plans to address requirements of managing our client’s IT infrastructure – covering both the Edge-IT Infrastructure as well as Core-IT Infrastructure. Moreover, our services are fully customizable – and we can create a support plan just as required by our clients.
Our several years of expertise in providing support services helps us deliver SLA based Annual Maintenance Services for Desktops, Laptops, Server systems, Storage systems, Networking products and other peripherals – regardless of your OEM brand. What’s more, we have been identified by most leading IT brands as their authorized service provider – for meeting the highest service standards through strong commitment to customer satisfaction and continuous improvement.
Plot No 15, Mulwana Road,
Opposite Uganda Batti Industrial Area,
Kampala, Uganda.
+256 751 699 428
+256 392 003 286
+256 751 799 418
